Who we are
Computer Clinic® is an IT services and computer repair company operated by Priyank Sanghvi from B-908, Fair Deal House, Swastik Cross Road, Navrangpura, Ahmedabad – 380009. We can be contacted at priyank@computerclinics.in or +91-93276 57604.
This privacy policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding it.
Information we collect
When you contact us, request a quote, or engage our services, we may collect:
- Your name, email address, and phone number (contact form submissions and enquiries)
- Company name and job title (business enquiries)
- Details of the IT issue, device, or business context you describe
- Device information when we service your computer, laptop, or server (make, model, serial number, condition)
- Data on your device only if data recovery or backup work is explicitly requested
When you browse this website, we automatically collect standard web analytics data via Google Tag Manager and Google Analytics — including IP address, browser type, pages visited, and referral source. This data is aggregated and used for site improvement.
How we use your information
We use your information to:
- Respond to your enquiry or quote request
- Provide the IT services or repair work you requested
- Send you invoices, service reports, or documentation related to work performed
- Contact you about ongoing service engagements (AMC renewals, managed IT communications)
- Improve our website and services based on aggregate analytics
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data on your devices
When you bring us a device for repair or engage us for IT services, we may have access to data stored on that device. We commit to:
- Not accessing your data beyond what's necessary for the requested work
- Not copying, transmitting, or retaining your data unless explicitly requested (e.g., data recovery, backup services)
- Returning your device with data intact and unchanged wherever possible
- Discussing options and getting your permission before any actions that would modify or delete data
- Handling any incidental data exposure with strict confidentiality
Third-party services we use
Our website uses:
- Google Tag Manager & Google Analytics — anonymous web analytics
- Formspree — processing contact form submissions (submissions arrive at our email; Formspree stores them per their own privacy policy)
- Hostinger — website hosting (server logs)
- WordPress (blog subdomain) — for our knowledge base articles
Data retention
We retain contact information and service records for as long as needed to serve you or as required by law (typically 7 years for invoicing and tax records). You may request deletion of your data by contacting us — subject to legal retention obligations.
Your rights
You have the right to:
- Know what personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications (we send very few — mostly service-related)
- File a complaint with the appropriate data protection authority
Security
We take reasonable technical and organizational measures to protect your data. Website transmissions are encrypted via HTTPS. Client data on our internal systems is access-controlled. Devices in our workshop are physically secured.
No system is perfectly secure. In the unlikely event of a data breach affecting your information, we will notify you and take appropriate steps.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on our website or communicated to active service clients.
Contact us
For privacy-related questions or requests, contact:
Priyank Sanghvi
Founder, Computer Clinic®
Email: priyank@computerclinics.in
Phone: +91-93276 57604
Address: B-908, Fair Deal House, Swastik Cross Road, Navrangpura, Ahmedabad – 380009